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Answers

Real questions. Straight answers.

The questions South African service businesses ask before they hire a marketing partner, answered by our team from what we see every day: costs, ads, follow-up, appointment setting and your industry.

Hiring a marketing partner

What agencies cost, what you should get for it, and how to tell if it’s working.

  • How much does a marketing agency cost in South Africa? Being written
  • Is a marketing agency worth it for a service business? Being written
  • Agency vs freelancer vs in-house: what does each really cost? Being written
  • What questions should you ask before you sign with an agency? Being written
  • What should a marketing agency report every month? Being written
  • What belongs in a fair agency contract? Being written
Ads: clicks but no customers

Budgets, cost per lead, and what’s really going wrong after the click.

  • Facebook ads getting clicks but no sales: what’s wrong? Being written
  • How much should you spend on Facebook ads in South Africa? Being written
  • How much do Google Ads cost in South Africa? Being written
  • What is a good cost per lead in South Africa? Being written
  • How long before Facebook ads start working? Being written
Leads that don't book

Speed to lead, follow-up, no-shows and reviews: where most sales are lost.

  • Speed to lead: how fast should you reply to a new enquiry? Being written
  • Why are my leads not converting? Being written
  • How often should you follow up with a lead, and when should you stop? Being written
  • How do you reduce no-shows? Being written
  • How do you get more Google reviews without begging? Being written
Bots or people?

What automation should handle, where a real person books more, and what the law says.

  • AI receptionists and WhatsApp AI bots in South Africa: what do they do and cost? Being written
  • WhatsApp Business vs the WhatsApp Business API: what does it cost in South Africa? Being written
  • What is missed-call text-back, and is it legal? Being written
  • Chatbot, AI agent or a person: who should answer your leads? Being written
  • Is using AI for WhatsApp marketing POPIA-compliant? Being written
  • What is a CRM, and which one suits a service business? Being written
People in the loop

Why a real person still books more jobs, and what an appointment setter actually does.

  • What does an appointment setter do, and why isn’t AI enough on its own? Being written
  • AI receptionist vs a real receptionist: what does each cost in South Africa? Being written
Your industry

Answers for the situations we see in clinics, solar, property and home services.

  • How do you get solar leads without door knocking? Being written
  • How do aesthetic clinics get more booked consultations? Being written
  • How do you get more patients into your practice in South Africa? Being written
  • How do property and home-service businesses get quality leads? Being written
  • How do builders and contractors stop losing quotes to slow follow-up? Being written

Got a question that isn’t here? Ask us on the strategy call, and it may become the next answer.

Rather have us build it for you?

Book a free 30-minute strategy call. We’ll look at your marketing and follow-up, and show you where enquiries leak.

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